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Updated January 11, 2010

Online Homeowner Customer Service Center Now Available At www.spectrumam.com

Spectrum Association Management is excited to announce the launch of the Online Homeowner Customer Service Center. As an industry leader in technology research, we are proud to offer web integrated software that will allow homeowners the ability to review account information online 24 hours a day, seven days a week. In order to access the online customer service center, homeowners will be required to register their account information.

Some of the features of the Online Customer Service Center are listed below:

· Payment Center – Make payments via credit card, e-check or automatic ACH withdrawal directly from Spectrum’s website.

· Account Overview – View all charges and payments posted to an account for the past year. Plus, owners can update mailing addresses, phone numbers and e-mail addresses.

· Compliance Center – View a comprehensive list of all compliance letters sent for the past year.

· Improvement Center – Submit ACC/ARC improvement requests online and upload all required documents.

· Message Center – Ask questions, report violations, request items (such as a pool key card, gate remote, etc). Responses are sent by a Spectrum representative and posted to the homeowners account.

Providing homeowners with real time data, Spectrum’s Online Customer Service Center offers homeowners a convenient way to access account information. To register your account online, visit us at www.spectrumam.com

Please contact your local Spectrum Association Management office for further information at (972) 992-3444.

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